Case Study: Kitsap County cuts hazardous spill response time with OpenGov

Kitsap County cuts hazardous spill response time by 196% with OpenGov

Kitsap County, WA faced a critical challenge in responding quickly to hazardous material spills to protect the environment and reduce cleanup costs. Their previous system resulted in an average response time of 24 hours. To address this, the county partnered with OpenGov and implemented its Enterprise Asset Management (EAM) solution to modernize their response workflow.

The solution from OpenGov created a single, end-to-end reporting and response system. This streamlined citizen request management and enabled bi-directional communication. As a result, Kitsap County slashed its average spill response time from 24 hours to just 15 minutes, a 196 percent improvement. OpenGov also provided accurate financial and environmental reporting for regulators and enhanced regional coordination with neighboring jurisdictions.

Kitsap County, WA