Case Study: Frederick County, MD improves asset management and long-term planning with OpenGov

Frederick County, MD manages 156,000 infrastructure assets with OpenGov

Frederick County, MD faced significant challenges in managing its diverse infrastructure assets across multiple divisions. With no universal system, they relied on disconnected spreadsheets, outdated databases, and institutional knowledge, making data-driven budgeting and long-term capital planning difficult. To address this, the county turned to OpenGov for its Enterprise Asset Management (EAM) software to centralize asset data and improve planning.

OpenGov's solution, implemented with the help of a third-party specialist, provided a unified platform for asset management, preventative maintenance, and geospatial data integration. The measurable results were substantial: within nine months of launch, over 275 users were managing more than 156,000 assets and had initiated over 22,000 tasks. OpenGov also improved public constituent service through a ticketing integration and created a system of record to preserve institutional knowledge for future planning.

Frederick County, MD