Case Study: City of Portsmouth, New Hampshire achieves faster, more transparent procurement with OpenGov

City of Portsmouth cuts bid tabulation from one day to seconds with OpenGov

The City of Portsmouth, New Hampshire faced a procurement process mandated by an outdated ordinance requiring newspaper advertisements and manual paper-based workflows. This led to inefficiency, limited vendor reach, and significant staff time spent on tasks like manual bid tabulations. To modernize, the city first amended its law to allow digital processes, then partnered with OpenGov to implement its Procurement & Contract Management solution.

OpenGov provided the platform and implementation support to digitize procurement. The results included a dramatic increase in vendor competition, reducing labor costs and cycle times. Bid tabulation that once took a full day was completed in seconds, and expanded reach yielded immediate savings, such as over $90,000 on a roofing project. The OpenGov solution also automated a public portal, greatly enhancing transparency without adding administrative burden.

City of Portsmouth, New Hampshire