Case Study: City of North St. Paul simplifies business processes with OpenGov

City of North St. Paul modernizes business processes for $100M+ in projects with OpenGov

The City of North St. Paul sought to modernize and simplify its business processes to make it easier for residents to interact with the city without having to visit city hall. The city turned to OpenGov and its cloud software to help manage over $100 million in community projects and capital improvements.

By implementing OpenGov's solution, the city enabled residents to conduct business online, which staff had initially been skeptical would be adopted. The cloud-based system provided centralized information storage, integrated mapping capabilities for police and fire departments, and a reliable record-keeping system. OpenGov helped the city achieve its goal of making it significantly easier for people to do business with the city.