Case Study: City of Lakewood eliminates duplicate inspection data entry with OpenGov Enterprise Asset Management

City of Lakewood eliminates duplicate data entry with OpenGov

The City of Lakewood, Colorado, faced a challenge where valuable sewer inspection data captured in its ITpipes system was isolated from its OpenGov Enterprise Asset Management system. This disconnect required manual data re-entry and reconciliation, creating administrative overhead and hindering real-time visibility into asset management workflows.

OpenGov implemented an integration between the two systems to automate data flow. This solution eliminated duplicate data entry, automated work order closures for both in-house and contracted inspections, and provided real-time visibility across the organization. The measurable impact for the City of Lakewood included reduced administrative effort and the creation of a connected workflow that turns inspection data into actionable asset insight.

City of Lakewood