Case Study: City of Colorado Springs defends against a $250K lawsuit with OpenGov

City of Colorado Springs defends against a $250K lawsuit with OpenGov

The City of Colorado Springs faced a challenge with its outdated public works asset management, which relied on paper records and disjointed systems. This led to missing information and gaps in data, particularly problematic when defending against litigation. To create a more reliable and organized reporting system, the city turned to OpenGov for its Enterprise Asset Management solution.

OpenGov implemented a system that provided tools for accurate data entry and mobile units for field staff, streamlining the entire workflow. This created a complete electronic record of all work orders. The solution had a measurable impact when the city used OpenGov's data to successfully defend against a $250,000 lawsuit, with easily accessible, time-stamped records proving all actions taken.

City of Colorado Springs