Case Study: Bernalillo County achieves faster, more transparent performance management with OpenGov

Bernalillo County reduces data prep time from 4 hours to 5 minutes with OpenGov

Bernalillo County, a large county government in New Mexico, faced the challenge of tracking performance for its 35 departments using outdated spreadsheets and PDFs. They needed an accessible, easy-to-use performance measurement system to ensure effectiveness and public accountability. They partnered with OpenGov to implement its cloud-based performance management software.

OpenGov provided a solution that enabled the county to transition from manual processes to interactive, graphical dashboards and reports. The implementation resulted in significant time savings, reducing data preparation from 4 hours to 5 minutes and saving 128 hours of analyst time annually. Bernalillo County successfully implemented 300 performance measures, achieved greater departmental engagement, and made performance data transparent to the public.

Bernalillo County