Case Study: Auburn, WA becomes a smart city with OpenGov software

Auburn, WA becomes a smart city with OpenGov after replacing 200+ apps

The City of Auburn, WA faced a challenge with an overabundance of disconnected technology systems, running over 200 applications for its 450 employees. This created data silos that prevented meaningful, data-driven decisions and made it difficult to quantify the value of investments and prove ROI. The city sought to consolidate its technology and become a smarter, more efficient municipality.

OpenGov provided the solution by integrating its enterprise asset management software with the city's existing ArcGIS system. This integration allowed Auburn to centralize data and processes, eliminating the need for legacy software like StreetSaver. The results included simplified budget planning, with the ability to run powerful funding scenarios for the city council, and increased operational efficiency through smart projects and a seamless single sign-on between OpenGov and Esri's ArcGIS Online.