Case Study: TELUS improves roaming experience with Openet Policy Manager

Driving a Richer Roaming Experience Through Real-Time, Individualized Services

TELUS, one of Canada’s largest telecommunications providers, wanted to deliver a premium subscriber experience with more flexibility for rolling out contextually aware services. To support this, TELUS selected Openet’s Policy Manager to add intelligence to its mobile network and improve how it manages roaming and identity-oriented services.

Openet implemented its Policy Manager PCRF solution to give TELUS real-time policy updates, better support for roaming experiences, and a stronger “customer first” service model. The result was a fast and efficient deployment of an LTE-ready policy platform that TELUS described as mature, flexible, and easy to configure, helping it offer a better customer experience.

Telus

Ibrahaim Gedeon

Chief Technology Officer