Case Study: The Waterford achieves 75% overtime reduction and 90% scheduling efficiency improvement with OnShift

The Waterford Reduces Overtime 75% and Improves Scheduling Efficiencies

The Waterford, a Lifespace continuing care community in Juno Beach, FL, operates a 60-bed Health Care Center with 55 direct care staff. The facility was struggling with escalating overtime (over 400 hours per pay period), a time-consuming paper-based scheduling process, frequent last-minute call-offs, and limited visibility into staffing levels and projected overtime.

The Waterford implemented OnShift’s SaaS scheduling and shift-management platform, using predictive analytics, instant communications, and 24/7 access to identify overtime risk and fill open shifts quickly. As a result they cut overtime by 75%, reduced schedule-creation time from about 4 hours to 20 minutes (a 90% efficiency gain), gained full scheduling visibility, automated staff scheduling tasks, and improved staff satisfaction.

The Waterford