Case Study: Lexington Health Network achieves nearly $2.3M in overtime savings and improved quality of care with OnShift

Lexington Health Network Saves Nearly $2.3 Million in Overtime Costs and Improves Quality of Care

Lexington Health Network operates 10 skilled nursing facilities in the greater Chicago area, managing about 2,000 beds and rehabilitating thousands of patients annually. The organization faced rising labor costs and scheduling inefficiencies—overtime averaged as much as 8.5% of the labor budget, schedulers spent hours maintaining spreadsheets and filling call-offs, and staffing shortfalls threatened adherence to HPPD standards and quality of care.

Lexington deployed OnShift’s SaaS scheduling and shift-management platform across all facilities in six weeks to automate scheduling, instantly communicate open shifts, predict overtime risk, and deliver daily performance reports. Within a year the network cut overtime by nearly $2.3 million (about 81,000 hours), reduced overtime by 71% in under 60 days, cut schedule-creation time by 89% and call-off resolution time by 67%, and improved staffing adherence and resident outcomes (90% better staffing levels, 48% fewer pressure ulcers, and 200 fewer falls).

Lexington Health Network