Case Study: Accolade Healthcare achieves streamlined hiring, 40% faster time-to-hire and reduced turnover with OnShift

Accolade Healthcare Streamlines Hiring and Reduces Turnover With OnShift

Accolade Healthcare, a long-term care and post-acute provider operating eight communities in Central Illinois, faced unorganized and inconsistent hiring and onboarding, rising turnover from burnout and low engagement, and outdated scheduling tools that drove up premium labor costs and frustrated staff.

By implementing OnShift Employ (applicant tracking), OnShift Schedule (workforce management) and OnShift Wallet (earned-wage access), Accolade standardized recruiting and scheduling and boosted employee engagement. The changes cut time-to-hire by 40%, reduced call-offs by about 27%, lowered agency hours by 56.86%, decreased average turnover by 12% per community, generated $230,000+ in annualized premium labor savings, and enabled $1.26M in accessed earned wages.

Accolade Healthcare

Diana Tolley

Director of HR