Case Study: Varex Imaging Corporation reduces shipment processing time from a month to a day with onPhase

Varex Imaging Corporation cuts shipment processing from one month to one day with onPhase

Varex Imaging Corporation, a leading independent supplier of medical X-ray tubes and image processing solutions, faced significant challenges in its shipping and receiving department. Their process, which relied on emails and Excel spreadsheets, was inefficient and prone to errors, corrupted data, and delays that could take a month to resolve. Seeking greater efficiency, they partnered with onPhase to implement its web forms solution to automate their workflows and shorten processing times.

The solution from onPhase replaced the manual process with an automated workflow using dynamic forms. This streamlined data collection, automatically routed requests to the correct approvers, and generated necessary shipping documents like packing slips and invoices. As a result, onPhase helped Varex Imaging reduce its shipment processing time from one month to just one day. This dramatic increase in efficiency allows their teams to spend less time on manual tasks and focus on higher-value strategic work.

Varex Imaging Corporation