Case Study: Varex Imaging Corporation cuts shipment processing time from a month to a day with onPhase

Varex Imaging Corporation - Customer Case Study

Varex Imaging Corporation, a leading independent supplier of medical X-ray tubes, faced significant inefficiencies in its shipping and receiving department. Their manual process, which relied on email and spreadsheets, was prone to errors, delays, and compliance issues, sometimes taking a month to resolve a single shipping request. Seeking greater efficiency, they turned to onPhase for a web forms solution to automate their workflows.

By implementing onPhase's dynamic web forms and automated workflow system, Varex overhauled its shipping process. The solution automated data collection, approval routing, and the generation of essential shipping documents. This resulted in a dramatic reduction of processing time, from up to a month to just one day, allowing teams to focus on higher-value tasks and ensuring compliance with trade laws.

Varex Imaging Corporation

Alix Christensen

Trade Compliance Analyst