Case Study: Lucky's Trailer Sales improves document access and disaster recovery with onPhase Document Management

Lucky's Trailer Sales goes cloud with onPhase in 2 weeks after hurricane flooding

Lucky's Trailer Sales, a Vermont-based truck and trailer business, faced a catastrophic challenge when hurricane Irene caused severe flooding, destroying all of their critical paper documents including invoices, purchase orders, and personnel records. This disaster halted operations for two weeks and highlighted their vulnerability. To prevent future crises, they turned to vendor onPhase for its Document Management solution.

onPhase implemented its easy-to-use, browser-based document management system, which Lucky's chose to deploy via cloud-based SaaS for simplicity and reliability. The solution was quickly set up and adopted by staff, leading to significant gains in daily efficiency and productivity. The result was a robust disaster recovery plan that ensured critical information was protected and easily accessible, satisfying even auditor requirements, and allowing the business to confidently expand to a second location.

Lucky's Trailer Sales