Case Study: Lucky's Trailer Sales boosts document access and disaster recovery with onPhase Document Management

Lucky's Trailer Sales - Customer Case Study

Lucky's Trailer Sales, a truck and trailer dealer in Vermont, faced a catastrophic loss of all its paper documents after its facility was flooded by Hurricane Irene. The disaster forced the business to close for two weeks and highlighted a critical vulnerability in its operations. To ensure this would not happen again, the company turned to onPhase for its Document Management solution.

onPhase implemented its browser-based document management system, which Lucky's chose to deploy via the cloud for simplicity and reliability. The solution was user-friendly and required minimal employee training, leading to significantly more efficient daily routines and a major productivity gain. The vendor's system also streamlined access for auditors and enabled the business to easily bring a second location online, ensuring all critical information assets are now protected.

Lucky's Trailer Sales

John Van Vught

Financial and System Analyst