onPhase
73 Case Studies
A onPhase Case Study
Lewis, Birch & Ricardo, LLC, a premier provider of litigation support services, was encumbered by a paper-based system that made managing and sharing vast volumes of case documents extremely challenging. Their challenges included transporting boxes of documents for meetings and struggling to provide timely replication for opposing counsel. The firm engaged onPhase to implement an Electronic Content Management system to resolve these issues.
The onPhase solution provided immediate visibility to files and enabled concurrent access for employees, drastically reducing copying costs. It eliminated the need to create physical document binders, freed up employee effort, and provided a secure disaster recovery procedure. onPhase also created an effective record management system that decreased long-term liability and provided a strategic advantage in their competitive field.