Case Study: Laconia Housing Authority streamlines document management with onPhase

Laconia Housing Authority eliminates a full-time filing role with onPhase

The Laconia Housing Authority faced significant challenges due to its reliance on paper documents, which consumed office space, increased operational costs, and hindered employee productivity. Managing paper records required a full-time employee and often led to delays as staff struggled to access files. Seeking to modernize, they partnered with onPhase for a document management solution to secure sensitive tenant files and facilitate a digital transition.

onPhase provided an encrypted, centralized platform for document storage and access. They simplified the scanning of decades of paper records with a three-step process that auto-filed documents into electronic folders. As a result, the Laconia Housing Authority eliminated the need for a dedicated filing employee, repurposed storage rooms into workspace, and created a more efficient and welcoming office environment for staff and residents.

Laconia Housing Authority