Case Study: Laconia Housing Authority streamlines document management with onPhase

Laconia Housing Authority - Customer Case Study

The Laconia Housing Authority, a community housing provider, was facing significant challenges due to its overwhelming reliance on paper files. Managing documents consumed a full-time employee and led to operational delays, high costs, and wasted space. Seeking to modernize, LHA partnered with onPhase for its document management solution to securely digitize records and enable remote work.

onPhase implemented an encrypted, centralized platform for document storage and streamlined the scanning of decades of paper files with an automated three-step process. This solution eliminated the need for a dedicated filing employee and allowed LHA to repurpose former storage rooms into workspace. By replacing filing cabinets with scanners, onPhase helped LHA create a more efficient and welcoming office environment.

Laconia Housing Authority

John Van Vught

Financial and System Analyst