Case Study: KnowBe4 streamlines workflow automation with onPhase

KnowBe4 - Customer Case Study

KnowBe4, a global provider of security awareness training, faced significant operational challenges due to its rapid hypergrowth. Their manual, paper-based system for processing orders and documents was inefficient, lacked tracking, and created vulnerabilities, especially with the threat of natural disasters. To achieve greater efficiency and business continuity, they turned to the vendor onPhase for a solution involving process automation and cloud hosting.

onPhase implemented a customizable and scalable workflow automation system hosted on Amazon Web Services (AWS). This solution eliminated manual data entry and paper processes, centralized document storage, and provided real-time visibility into operations. As a result, KnowBe4 streamlined document flow across multiple departments, improved productivity, and gained a system that scales with their growth, all without the need for dedicated maintenance hardware.

KnowBe4

Alanna Rubin

Director of Operations