Case Study: Helen Ellis Memorial Hospital streamlines document management and frees records storage with onPhase

Helen Ellis Memorial Hospital frees a room of 33 file cabinets with onPhase

Helen Ellis Memorial Hospital faced significant challenges with its document management system. The hospital's accounting department struggled with inefficient storage and retrieval of patient files, which strained patient relationships and hindered billing processes. To address these issues, they partnered with onPhase for a document management solution.

onPhase implemented a document management system that integrated with the hospital's MedWare system, simplifying indexing and enabling instant retrieval of patient files. The results were substantial; Helen Ellis freed up an entire room previously filled with 33 file cabinets of records. The solution improved efficiency and client relationships so significantly that the hospital later purchased additional onPhase licenses for its accounts payable and finance departments to create a paperless environment.

Helen Ellis Memorial Hospital