Case Study: Helen Ellis Memorial Hospital frees up records space and streamlines document management with onPhase

Helen Ellis Memorial Hospital - Customer Case Study

Helen Ellis Memorial Hospital, a 168-bed acute care hospital, faced significant challenges with its document management. Its storage room was filled with two years' worth of records, causing inefficient patient file retrieval, strained client relationships, and billing delays. The hospital urgently needed a powerful solution to manage this critical information and turned to onPhase for its Document Management service.

onPhase implemented a Document Management solution that integrated with the hospital's MedWare system to provide automatic indexing and streamlined search and retrieval of patient files. As a result, onPhase allowed the hospital to free up an entire room that had contained 33 file cabinets. The solution improved operational efficiency and client relationships, leading the hospital to purchase additional onPhase licenses for its Accounts Payable and Finance departments to create a paperless environment.

Helen Ellis Memorial Hospital