Case Study: Goodwill Industries of Middle Tennessee reduces paperwork and saves over $100,000 with onPhase Document Management

Goodwill Industries of Middle Tennessee cuts paperwork time by 25% with onPhase

Goodwill Industries of Middle Tennessee, Inc., a non-profit organization, faced significant challenges within its HR department due to a constantly shifting workforce and inefficient, paper-based processes. This resulted in time-consuming manual work, lengthy approvals, and a growing need for physical storage space. To address this, they partnered with onPhase and implemented its Enterprise RPA and Document Management solution.

By using onPhase's Document Management system, Goodwill was able to automate document routing and leverage features like full-text search and auto-indexing. This solution eliminated physical paper storage and delivered substantial results, including a 25% reduction in time spent on paperwork and a 70% reduction in interdepartmental inquiries. The implementation by onPhase also generated over $100,000 in annual savings for the organization.

Goodwill Industries of Middle Tennessee, Inc.