Case Study: Forsyth County Sheriff’s Office streamlines document management with onPhase

Forsyth County Sheriff’s Office - Customer Case Study

The Forsyth County Sheriff’s Office, a large law enforcement agency, faced significant challenges managing physical law enforcement documents that state law required them to keep permanently. Storage, retrieval, and a lack of document control were becoming costly and difficult to manage with their staffing levels. They turned to onPhase's document management solution with the ScanDox application to address these issues.

Implementing onPhase allowed the agency to warehouse their physical records remotely while providing immediate electronic access. The solution offered seamless integration with their existing Sungard public safety system and provided powerful search capabilities. Results included almost complete elimination of previous storage issues, the ability for patrol officers to access files instantly from the field, and the discovery of new daily uses for the flexible system due to its ease of use.

Forsyth County Sheriff’s Office

Jeff Wilson

Systems Administrator