Case Study: Forsyth County Sheriff’s Office streamlines document management and access with onPhase

Forsyth County Sheriff’s Office accesses 125 patrol records instantly with onPhase

The Forsyth County Sheriff’s Office faced significant challenges managing its vast volume of physical law enforcement documents, which state law required to be kept permanently and accessible immediately. This created major filing, storage, and retrieval issues that were difficult to manage and costly. To solve this, they implemented the onPhase document management solution with the ScanDox application.

The onPhase solution provided immediate electronic access to documents, eliminating the previous storage and retrieval problems. It offered rich indexing, seamless integration with their existing public safety system Sungard via iLink technology, and web access for officers in the field. The Sheriff's Office gained direct control over its documents, with staff reporting phenomenal ease of use, flexibility, and the ability to instantly locate records, which significantly improved their workflow and efficiency.

Forsyth County Sheriff’s Office