Case Study: Community Renewal Team streamlines data collection and document management with onPhase

Community Renewal Team streamlines support for 57,000 people with onPhase

The Community Renewal Team, a major non-profit human service agency, faced significant operational bottlenecks due to its reliance on paper-based forms and document collection methods. These inefficient processes caused delays, data repetition, and difficulties in managing information across multiple locations. To address this challenge, CRT partnered with onPhase to implement its Document Management and Forms solutions.

By adopting onPhase's solutions, CRT streamlined its data capture and document management. The implementation resulted in more accurate and efficient information flow, automated contract expiration alerts, and a significantly reduced reliance on paper. The onPhase platform also integrated with existing systems to create streamlined workflows for hiring and personnel forms, which increased back-office efficiency and positioned CRT to better serve its community.

Community Renewal Team