Case Study: Community Renewal Team streamlines data collection and workflow efficiency with onPhase

Community Renewal Team - Customer Case Study

Community Renewal Team, a non-profit human service agency, faced significant operational bottlenecks due to its reliance on paper-based forms and traditional document collection methods. Their form solution did not integrate with their HR software, causing repetitive data entry, lost information, and inefficiencies that delayed their ability to support their community. To overcome these challenges, CRT turned to onPhase for a document management and forms solution.

By implementing onPhase's integrated forms solution, CRT created scalable, adaptable workflows that streamlined its data collection. This integration, particularly with their ADP HR system, eliminated repetitive data entry and increased the accuracy and speed of information flow. The onPhase solution provided immediate relief, greatly increasing back-office efficiency and saving valuable staff time, which has better positioned the agency to focus on its mission.

Community Renewal Team

Moemedi Rakhundu

Manager of IT