Case Study: Central Florida Quality Care quadruples daily referrals with onPhase OCR and workflow automation

Central Florida Quality Care - Customer Case Study

Central Florida Quality Care, a home health organization, was struggling with an inefficient and largely manual process for managing patient referrals and documents, which required multiple staff members and created significant bottlenecks. They partnered with onPhase and implemented its optical character recognition (OCR) capture tool and document management platform to digitize their workflows.

By using onPhase's solution to automate document capture and create a searchable digital system, the organization was able to quadruple its daily referral processing from 50 to over 200, boosting efficiency by 200%. onPhase's tools also allowed the company to reduce its required staff for this process by half while increasing profitability, and it improved accuracy and sped up response times for document requests.

Central Florida Quality Care

Vechel Griffon

Owner and Founder