Case Study: ArrMaz reduces bottlenecks and gains instant document access with onPhase Document Management

ArrMaz - Customer Case Study

ArrMaz, a chemical processing and contract manufacturing company, faced major operational challenges due to manual paper-based processes. These inefficient methods in their procurement and accounting departments, particularly for handling incoming raw materials and invoicing, created bottlenecks and consumed valuable employee time. The company also struggled with compliance, requiring seven years of document retention which led to significant physical storage problems. They sought a solution from vendor onPhase to implement a document management system.

The onPhase Document Management Core solution provided ArrMaz with automated document routing, full-text search, and auto-indexing, making information instantly accessible. The implementation was notably fast, with the QA department's instance deployed in half a day and accounting's in two days. This drastically reduced bottlenecks, freed employees for value-adding work, and solved their document storage issues. Pleased with the user-friendly software and low cost, ArrMaz plans to expand its use of onPhase into other departments.

ArrMaz

Robin Stevens

Solutions Analyst