Case Study: Alaska Village Electric Cooperative streamlines trip report processing with onPhase

Alaska Village Electric Cooperative eliminates duplicate filing with onPhase

The Alaska Village Electric Cooperative (AVEC), a not-for-profit electric utility serving a vast and remote area, faced significant challenges with its manual, paper-based process for field worker trip reports. Handwritten reports led to errors and delays, while the need for multiple copies and manual distribution slowed down reimbursements and kept technicians from returning to the field. To address this, AVEC partnered with onPhase to implement its Document Management Core and Process Workflow Automation Core solutions.

By implementing the onPhase platform, AVEC transformed its operations. Paper trip reports were replaced with electronic smart forms, eliminating the need for physical duplication and manual routing. The introduction of workflow automation streamlined processes based on known rules, providing visibility into operations and eliminating bottlenecks. This allowed the CEO to access any report instantly and remotely. The solution provided immeasurable cost savings and dramatically increased efficiency across the organization.

Alaska Village Electric Cooperative