Case Study: TUI Group enforces B2B contracts with OneSpan Sign

TUI Group sends 750 contracts in 3 hours with OneSpan

TUI Group, a multinational travel and tourism company, needed a fast and legally enforceable way to manage contracts with its third-party travel agency partners. Their previous process of making contracts available online without a signature created financial risk, as the agreements were not binding. To solve this challenge, TUI selected the e-signature service OneSpan Sign from vendor OneSpan.

The solution allowed TUI to efficiently send contracts in bulk to over 750 agencies, with signers able to click-to-sign on any device. The results were positive, eliminating the need for postal mail and ensuring legal enforceability. This success and positive ROI led TUI to expand its use of OneSpan Sign to other departments, including Human Resources and Accounting.

TUI Group