Case Study: Securly achieves 150% NPS growth and 400% revenue expansion with ON24

Securly boosts NPS by 150% with ON24

Securly, a developer of solutions for K-12 online safety, faced a resource challenge as its customer success team was spending up to 90% of their time on one-on-one phone calls to provide product training. This approach was not scalable to meet growing demand. The company needed an innovative solution from its vendor, ON24, to deliver engaging, customized learning experiences efficiently.

Using the ON24 platform's simulive and video capabilities, Securly created a themed digital training series. This solution distilled 300 hours of calls into 10 hours of webinar collateral, a 97% time savings. The results were significant, with a 150% growth in Net Promoter Scores and a 400% year-over-year increase in expansion revenue for Securly.

Securly