Case Study: Peoples Home Equity (PHE) saves $75K-$80K and streamlines compliance training with ON24 Webcast Elite

Peoples Home Equity - Customer Case Study

Peoples Home Equity (PHE), a mortgage lender operating in 24 states with 500+ employees, needed a centralized, web-based training system to meet CFPB regulatory compliance and support a geographically dispersed workforce. Their previous solution (Adobe Connect) was unintuitive, required plug-ins, produced non-interactive recordings, and made on-demand access and Q&A difficult.

PHE adopted ON24 Webcast Elite to deliver live and on-demand training with built-in attendance tracking, testing and certification, mobile access without downloads, simple presenter tools, and live/on-demand Q&A. The platform saved PHE $75–80K by avoiding a new trainer hire, reduced IT burden, improved user and speaker experience, and enabled timely, compliant company-wide communications.

Peoples Home Equity (PHE)

Belinda Austin

Director Of Corporate Training