Case Study: FFVA Mutual Insurance Company achieves a 49% increase in agency partner enablement with ON24

FFVA mutual increases insurance partner enablement by 49% with ON24

FFVA Mutual is a Florida-based regional workers’ compensation insurer that relies on agency partnerships and educational programs to drive sales and safety for policyholders. As webinar audiences grew, their previous platform (GoToWebinar) couldn’t scale beyond ~100 attendees or offer on-demand access and streamlined continuing-education certificates, limiting reach and engagement.

FFVA moved to ON24 Webcast Elite to deliver scalable, on-demand digital experiences with branded certificates, attendee surveys and Salesforce integration for real-time engagement data. The change produced a 49% increase in agency partners enabled to sell FFVA products, a 31% increase in policyholders enabled via on-demand views, and 829 certificates awarded—boosting attendance, engagement and actionable analytics.

FFVA Mutual Insurance Company

Angelique Greven

Digital Marketing Manager