Case Study: The Salvation Army cuts collisions and claims costs with Omnitracs SmartDrive safety program

Why The Salvation Army was Ready for a Video-Based Safety Program

The Salvation Army operates one of the largest private fleets in the U.S.—over 15,000 vehicles—and was facing rapidly rising collision rates and insurance costs driven by heavy city driving. Leadership needed a comprehensive, scalable safety solution to identify risky driving behaviors and reduce claims across its widespread operations.

They deployed SmartDrive’s Measured Safety Program in their Western Region, using video/audio events, next-day feedback, training, and a dedicated account team to manage the program. The result: a dramatic drop in collisions, significant claims and insurance savings, several driver exonerations, lower turnover, and reduced fuel and maintenance costs—improving both safety and the bottom line.

The Salvation Army

John Johnson

Director of Production