Case Study: Postal Fleet Services achieves an 85% safety score improvement and cost savings with Omnitracs SmartDrive

Why Postal Fleet Services was Ready for a Video-Based Safety Program

Postal Fleet Services, a 650-unit trucking company based in St. Augustine, FL, operates in 34 states serving the United States Postal Service and hundreds of postal offices. Rapid growth (108% over three years) and a commitment to employee and public safety pushed the company to find a scalable, video-based solution to prevent accidents, streamline incident review, and standardize driver coaching across a widening service area.

After piloting SmartDrive’s video-based safety program, Postal Fleet Services adopted the platform company-wide, improving its SmartDrive Safety Score by 85% within weeks and using video to exonerate drivers in three collisions—delivering cost savings that offset the investment. SmartDrive’s prescriptive analytics and tablet-delivered events enabled immediate, onsite coaching, reduced administrative burden (avoiding 2–3 additional hires), and supported a recognition program that reinforced safer driving as the company continues to expand.

Postal Fleet Services

Jeremy Collins

Director of Business and Safety Development