Case Study: Leavitt's Freight Service cuts loss ratio to 13% and boosts claim exonerations with Omnitracs SmartDrive

Why Leavitt’s Freight Service was Ready for a Video-Based Safety Program

Leavitt’s Freight Service, a flatbed carrier founded in 1958 and part of Central Oregon Truck Company (a Daseke operating company), hauls long loads across the continental U.S. and most Canadian provinces. With driver safety a top priority, the company faced costly claims and a historically high loss ratio and needed a way to prove incidents, protect drivers, and reduce risk.

Leavitt’s piloted and selected SmartDrive for its superior platform, extended recording and managed service, plus a coaching workflow and driver scoring that highlighted high‑risk behaviors. Implementation increased claim exonerations, enabled targeted coaching on the road, and drove Leavitt’s Loss Ratio down to 13% (July 2018–June 2019) from a four‑year average of 35%, while improving overall safety culture.

Leavitt's Freight Service

Billy Dover

Senior Risk Manager