Case Study: UniFirst achieves route, safety, and cost improvements with Omnitracs Roadnet

UniFirst Builds Better Routes, Better Safety, and Better Customer Relationships Utilizing Omnitracs Roadnet’s Vehicle Routing Platform

UniFirst, a North American leader in workwear and textile services serving more than 240,000 business customers with roughly 3,000 delivery vehicles, faced a complex logistics challenge: coordinating laundering and processing with timely, location-specific deliveries across the U.S. and Canada. Their legacy PC-based routing system hindered collaboration between central planners and local sites, making efficient route planning, validation, and customer-focused scheduling difficult.

UniFirst deployed Omnitracs Roadnet, Territory Planner, and MobileCast to centralize route planning, simplify location-by-location collaboration, and validate service times and geocodes. The server-based platform streamlined rerouting for acquisitions and daily planning, cutting an entire route in Georgia and saving 2,000 miles per week, reducing speeding incidents by 51% in an initial pilot, and yielding an estimated $300,000+ in fleet-wide savings from reduced idling while improving safety and customer service.

Unifirst

Tim Buggy

Corporate Service Specialist