Case Study: Southern Glazer’s Wine & Spirits achieves 7% annual growth and lower delivery costs with Omnitracs Mobile Solutions

Southern Glazer's Wine & Spirits- Customer Case Study

Southern Glazer’s, North America’s largest wine and spirits distributor, faced recurring delivery shortages that threatened customer service. Although they already used Omnitracs for route tracking, they needed a mobile solution to manage short deliveries and protect client satisfaction.

By adding Omnitracs Mobile Solutions to Omnitracs Routing, Southern Glazer’s connected drivers, back-office staff, and customers with near‑real‑time updates on loads, times, overages, and shortages. The result: $250,000 less in overtime, a 2% cut in driver payroll, 5% fewer routes, and 7% annual business growth—improving visibility and customer service.

Southern Glazer's Wine & Spirits

Alan Greenspan

Executive Vice President and General Counsel