Case Study: PSS World Medical achieves 9.8% mileage & overtime savings and 6‑month ROI with Omnitracs Roadnet Suite

PSS World Medical Delivers Value, Service and Much More with the Omnitracs Roadnet Transportation Suite

PSS World Medical, a national distributor of medical supplies and services with 39 distribution centers and more than 130,000 customers, struggled with manual routing across 480 routes per day, route overlap, and inconsistent customer information. As the business scaled, leadership recognized the need for a routing solution to reduce costs, improve service consistency and support continued growth without adding headcount.

They implemented Omnitracs Roadnet solutions — Territory Planner, Roadnet, Info Center and Performance Dashboard — with hands-on involvement from top Delivery Professionals to design preferred routing and standardize processes. The rollout delivered predictable delivery windows, fewer hand-offs and stronger accountability, producing neutral route adds despite revenue growth from $1.6B to $2B, a 9.8% reduction in miles and overtime, and payback within six months.

PSS World Medical

Mark Rigdon

Senior Director of Logistics