Case Study: Kowalski Sausage Company achieves 60% routing cost reduction and improved profitability with Omnitracs Roadnet Anywhere Routing + Dispatch

Kowalski Sausage Company takes control of its routing with Omnitracs Roadnet Anywhere Routing + Dispatch

Kowalski Sausage Company, a nearly 100-year-old food manufacturer delivering refrigerated products to about 500 grocery and retail locations across Michigan and Ohio with a 10-truck fleet, needed better control and transparency over its routing after relying on an outsourced service that obscured actual start and stop times and limited dispatch adjustments. Timely refrigerated deliveries and tight service windows made accurate, efficient routing critical to performance and customer satisfaction.

Kowalski implemented Omnitracs Roadnet Anywhere Routing + Dispatch (with Mobile Premium), bringing routing and dispatch in-house with real-time visibility, drag-and-drop planning, exception monitoring, signature capture and auto arrive/stop features. Within a year they cut routing costs by more than 60%, reduced overtime by 3.8%, improved profitability (~1.3%), increased driver accountability and satisfaction, and gained the data-driven insight to optimize fleet size, routes and daily operations while boosting customer satisfaction.

Kowalski Sausage Company

Crystal Towery

Controller