Omnitracs
103 Case Studies
A Omnitracs Case Study
Eastern Bag & Paper Group, a century-old distributor serving 9,000 customers across the East Coast with 70 trucks on 65 routes, needed to scale operations without sacrificing its customer-service focus. Facing a large, diverse territory and growing volume, the company sought better route planning, field communication, and real‑time visibility to keep drivers safe and customers satisfied.
Eastern Bag implemented Omnitracs Roadnet, MobileCast and Roadnet Info Center, which cut route planning time by 50% and driver overtime by 15%, raised time-window on‑time performance from 97% to 99.8%, and delivered $850,000 in new backhaul revenue. The tools improved vehicle utilization (one truck now does the work of three), reduced runs despite business growth, enabled proactive customer service, and delivered payback within 10 months.
Antonio Brown
Manager