Case Study: Which Wich boosts digital ordering and delivery revenue with Olo

Which Wich - Customer Case Study

Which Wich, one of the fastest‑growing sandwich brands in the country, needed to elevate an outgrown online ordering program into a dynamic, mobile‑first experience with better management tools and performance insights. The chain switched to Olo—launching a takeout program that enabled Skip the Line® at over 300 locations and later adopting Olo’s Dispatch to unlock delivery as an additional off‑premise channel.

Olo implemented a unified digital ordering solution across desktop, mobile app, and mobile web, plus Dispatch for delivery; the result is streamlined ordering of 50+ configurable sandwiches, continuing digital sales growth, and higher‑value delivery tickets—Dispatch orders add about $10 per ticket while boosting incremental afternoon sales and preserving a consistent brand experience.

Which Wich

Jon Hartis

VP of Technology