Case Study: True Food Kitchen boosts sales and cuts ordering errors with Olo Serve

True Food Kitchen boosts sales 8.5% with Olo

True Food Kitchen faced a challenge as online sales grew, with a disjointed and complex custom ordering system that led to a high 2.83% error rate and a cumbersome checkout process. To address this, the brand turned to Olo and implemented its Serve platform to create a seamless digital ordering experience.

By adopting Olo Serve, True Food Kitchen streamlined operations and enhanced the guest journey with features like AI-driven Smart Cross-Sells. The results were significant: sales increased by 8.5%, the error rate dropped by 52%, and smart cross-sells alone generated an additional $150,000 in annual revenue, all while simplifying menu management and improving order accuracy.

True Food Kitchen