Case Study: Robeks boosts authorization rates and wins more chargebacks with Olo Pay

Robeks boosts authorization rates 8.5% with Olo

Robeks, a smoothie and juice franchise, faced significant challenges with a previous payment processor that offered low rates but had hidden fees and provided virtually no customer support. Struggling with unresolved payment issues, difficult reporting, and an inability to contest chargebacks, they switched to their trusted vendor Olo's payment solution, Olo Pay.

By implementing Olo Pay, Robeks saw immediate improvements. Olo provided a streamlined setup, dependable support, and features like automated chargeback disputes. The results included an 8.5% increase in authorization rates, a fraud rate of just 0.01%, and a 22% win rate on chargebacks. Additionally, Olo enabled digital wallet payments and simplified reporting, directly improving the brand's revenue and operational ease.

Robeks