Case Study: Pasqually’s grows virtual brand sales and efficiency with Olo Rails and Dispatch

Pasqually’s grows to 460 locations with Olo, cutting partner setup to 2-3 weeks

Pasqually's, a virtual restaurant brand operating from Chuck E. Cheese locations, needed to rapidly launch and manage a digital-only brand to capture off-premise sales during the pandemic. Their challenge was integrating with multiple third-party marketplaces without the operational inefficiency of managing multiple tablets. They partnered with Olo, utilizing its Rails and Dispatch products, to centralize their operations.

Olo provided a single dashboard to manage all digital orders from various marketplaces, eliminating the need for separate tablets. This streamlined setup reduced driver wait times by 2%, decreased canceled orders by 3%, and increased system uptime by 5%. Furthermore, Olo's solution slashed the time to launch new marketplace partnerships from 1-2 months down to just 2-3 weeks, enabling Pasqually's to scale from 25 to over 460 locations.

Pasqually’s