Case Study: Noodles & Company achieves rapid off-premise growth and 1M+ digital orders with Olo

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Preview of the Noodles & Company Case Study

Noodles & Company - Customer Case Study

Noodles & Company, a fast-casual restaurant brand with over 400 U.S. locations, needed a way to make its pasta-driven menu convenient for off-premise guests and to scale digital ordering after its IPO. The brand turned to Olo and its digital ordering platform to replace a prior provider, seeking faster development and support for the chain’s operational complexity.

Olo implemented web and mobile ordering, a Skip the Line® VIP pickup flow, and a revamped app that customers praised on Google Play and iTunes. As a result, web and mobile orders more than doubled and have continued to grow—most recently surpassing one million orders transmitted through digital channels—demonstrating clear operational and customer-experience gains for Noodles & Company.


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