Case Study: Nékter Juice Bar boosts loyalty adoption and engagement with Olo Loyalty

Nekter Juice Bar boosts loyalty adoption 15% with Olo

Nekter Juice Bar, a wellness brand with over 220 locations, faced limitations with its legacy loyalty platform, where simple app updates took months and cost $30,000 each, hindering dynamic marketing campaigns and causing operational errors. To overcome this, they switched to the Olo Loyalty platform.

Olo implemented a deeply integrated, phone-number-based loyalty system that made migration seamless for guests. This switch led to a 15% increase in loyalty adoption, with some locations seeing up to 70% of sales from members, an 80% reduction in redemption errors, and email open rates soaring to 55%.

Nekter Juice Bar