Case Study: Kwik Trip achieves mobile ordering and delivery sales growth with Olo

Mobile Ordering and Delivery Boost C-Store Sales, Efficiency

Kwik Trip wanted to expand off-premise options for its convenience store guests, but it was struggling to manage delivery orders across multiple tablets and manually ring up third-party transactions. The process was confusing for employees, hard to train, and prone to errors. To address these challenges, Kwik Trip turned to Olo, using its ordering and delivery tools.

Olo implemented Rails to streamline third-party delivery management, then added Ordering for carryout and curbside pickup, and later Dispatch. This gave Kwik Trip a more efficient way to handle off-premise orders and support guests with faster, more convenient service. The result was improved operational efficiency and sales support for mobile ordering and delivery, with fewer manual steps and less room for error.

Kwik Trip

David Jackson

Digital Marketing and Loyalty Manager