Case Study: Laughing Planet grows digital ordering and delivery with Olo

Laughing Planet grows digital business 10.5% with Olo

Laughing Planet, a fast-casual restaurant chain, sought to relaunch and grow its online ordering and delivery program. The challenge involved replacing an existing infrastructure to offer more ordering options for guests while also automating time-consuming manual tasks for in-store employees. They partnered with the vendor Olo to implement a full suite of digital ordering solutions.

Olo provided a streamlined implementation, migrating Laughing Planet to its platform in just weeks. The solution integrated online ordering with the point-of-sale system and utilized Olo products like Dispatch for managing delivery partnerships and Rails for consolidating third-party orders. This freed up employee time and positioned the chain to pivot effectively during the COVID-19 pandemic. Results facilitated by Olo included a 10.5% growth in digital business and an average increase of $3.50 per digital check.

Laughing Planet